Effective Date: August 13, 2025
At IT Point, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.
Information We Collect
We may collect the following types of personal information when you use our website or services:
- Contact Information: Name, email address, phone number, and mailing address.
- Device Information: Details about your device for repair purposes (e.g., device type, model, serial number).
- Service Information: Details related to your service requests and communications with us.
- Usage Data: Information about how you interact with our website (e.g., IP address, browser type, pages visited).
How We Use Your Information
We use your personal information to:
- Provide, manage, and improve our repair and technology services.
- Communicate with you regarding your service requests, updates, and support.
- Process payments and billing.
- Respond to your inquiries and provide customer service.
- Comply with legal obligations.
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- With trusted service providers who assist us in delivering services (e.g., payment processors).
- When required by law or legal process.
- To protect our rights, safety, or property.
Data Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
Your Rights
Depending on your location, you may have the right to:
- Access and update your personal information.
- Request deletion of your personal data.
- Object to or restrict certain data processing.
- Withdraw consent where applicable.
To exercise your rights or if you have questions about your data, please contact us at:
IT Point
📍 Auckland, New Zealand
📧 kaleem@itpoint.co.nz
📞 0800 72 73 72 | 09 263 0620
🌐 www.itpoint.co.nz
Cookies and Tracking
Our website may use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
